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Compliance & Operations Assistant - Skills

  • Location:

    Hybrid/London

  • Sector:

    Skills and Apprenticeships

  • Job type:

    Permanent

  • Salary:

    £22,000 - £28,000 + Quarterly Bonus

  • Contact:

    Jen Lawton

  • Contact email:

    jen@coynerecruitment.co.uk

  • Contact phone:

    07395329431

  • Job ref:

    11449

  • Published:

    about 1 month ago

  • Expiry date:

    2022-08-10

Coyne Recruitment are a dedicated, specialist recruiter for the Skills and Employability Sector. We are seeking a Operations and Compliance Officer / Assistant to be an integral part of the team!

My client, a multi-award winning tech/digital training provider, are based in Central London. This will be partially remote with 2 days in the office.

The role is within their Skills Bootcamps team, ensuring our Skills Bootcamps run smoothly and compliant. What you do underpins the entire sales function and forms a critical part of making sure their own people can provide, and that our customers receive the best possible service.

Responsibilities

  • Auditing Skills Bootcamps learner application forms and ensuring all starts are compliant
  • Adding candidates and updating their records on our CRM system
  • Updating the DFE data spreadsheet and the supporting internal data sheets
  • Liaising with the scheduling team to ensure schedules are correct and timely communications with learners of their calendar and sessions
  • Collating and auditing evidence required by the DFE to ensure we are compliant. Includes collating registers, interview evidence and job offer evidence
  • Microsoft Teams administration, creating cohorts, adding learners, and providing candidate updates
  • Running survey report data and circulating
  • General admin support for the Skill Bootcamps team
  • Ad hoc tasks
  • Candidate Requirements

    Essential Skills

    • Experience of working in a similar support environment
    • Strong working knowledge of Microsoft packages, specifically Word, Excel & PowerPoint
    • Can use CRM (or similar) reporting systems effectively
    • Highly organised
    • Naturally high attention to detail and ensures accuracy in delivery
    • Prioritises tasks and reliably meets deadlines
    • Can build rapport and manage expectations across a diverse level of stakeholders
    • Manages sensitive information with the utmost discretion

    Individual Behaviours

    • Must be highly professional, well presented and provide an excellent first impression
    • Has a willingness to learn and ask questions
    • Proactive with a can-do attitude
    • Seeks to continually improve own ability
    • Encourages and motivates those around them
    • Demonstrates an attitude to succeed
    • You must be an advocate and supporter of positive change when needed
    • Reliable, conscientious and be able to work independently and as part of a team

    This is an exciting opportunity to be part of a forward thinking provider in a friendly team.

    Please contact Jen Lawton for further information.

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