Compliance & Operations Assistant

Coyne Recruitment are a dedicated, specialist recruiter for the Skills and Employability Sector. We are seeking a Operations and Compliance Officer / Assistant to be an integral part of the team!

My client, a multi-award winning tech/digital training provider, are based in Central London. This will be partially remote with 2 days in the office.

The role is within their Skills Bootcamps team, ensuring our Skills Bootcamps run smoothly and compliant. What you do underpins the entire sales function and forms a critical part of making sure their own people can provide, and that our customers receive the best possible service.

Responsibilities

Auditing Skills Bootcamps learner application forms and ensuring all starts are compliant

Adding candidates and updating their records on our CRM system

Updating the DFE data spreadsheet and the supporting internal data sheets

Liaising with the scheduling team to ensure schedules are correct and timely communications with learners of their calendar and sessions

Collating and auditing evidence required by the DFE to ensure we are compliant. Includes collating registers, interview evidence and job offer evidence

Microsoft Teams administration, creating cohorts, adding learners, and providing candidate updates

Running survey report data and circulating

General admin support for the Skill Bootcamps team

Ad hoc tasks

Candidate Requirements

Essential Skills

Experience of working in a similar support environment
Strong working knowledge of Microsoft packages, specifically Word, Excel & PowerPoint
Can use CRM (or similar) reporting systems effectively
Highly organised
Naturally high attention to detail and ensures accuracy in delivery
Prioritises tasks and reliably meets deadlines
Can build rapport and manage expectations across a diverse level of stakeholders
Manages sensitive information with the utmost discretion

Individual Behaviours

Must be highly professional, well presented and provide an excellent first impression
Has a willingness to learn and ask questions
Proactive with a can-do attitude
Seeks to continually improve own ability
Encourages and motivates those around them
Demonstrates an attitude to succeed
You must be an advocate and supporter of positive change when needed
Reliable, conscientious and be able to work independently and as part of a team

This is an exciting opportunity to be part of a forward thinking provider in a friendly team.

Please contact Jen Lawton for further information.

Compliance & Operations Assistant - Skills

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