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Head of Human resources

  • Location:

    London

  • Sector:

    Employability and Welfare to Work

  • Job type:

    Permanent

  • Salary:

    £60-£65k

  • Contact:

    Jen Lawton

  • Contact email:

    jen@coynerecruitment.co.uk

  • Contact phone:

    07395329431

  • Job ref:

    11271

  • Published:

    22 days ago

  • Expiry date:

    2022-05-29

Head of Human Resources
Reporting to CEO


A leading training provider in the UK. Who have been helping the unemployed across the UK reach their full potential since 2010. This organisation provides free training courses and programmes to help those in unemployment learn new skills to apply for, secure, and maintain employment.

The HR Department operates as a Shared Service, serving the training provider, and associated organisations.


The role

This role is integral to the infrastructure of the organisation and will be part of the Senior Leadership Team.

In this role you must embody the business’s culture, being responsible for the wellbeing of the workforce and attracting new talent.

The Head of HR responsibilities centre on leading the HR department processes and driving people management strategies. This includes, coaching, mentoring and supporting staff members to identify their individual strengths and development needs, while championing an open, embracing culture of Diversity, Equity and Inclusion (DEI) throughout the organisation. You will also ensure that the human resources programs and initiatives are implemented effectively and efficiently. 


Key role responsibilities

  • Act as Strategic HR Business Partner to the Senior Leadership Team
  • Manage the creation & execution of the HR Strategy ensuring the link to the strategic aims of the business
  • Overall responsibility for the core areas of the HR department including:
    • Recruitment & Talent Acquisition;
    • Employee Relations,
    • Personnel Administration,
    • Employee Engagement, Payroll, Reward and Recognition, as well as maintaining and improving HR systems and management of the HR budget.  
  • Responsibility and Ambassador for the companies Diversity Equity and Belonging Strategy and execution ensuring that company values, business strategy and commitments
  • HR Programme Management, including programmes and projects relating to systems, and people management
  • Managing company HR Management Information and Data, including agreeing appropriate metrics with the CEO/Board, and organising periodic reports on all areas of HR, Payroll and Learning and Development,
  • Ensuring the compliance and best practice of the organisation, and advising on the correct application of Employment Law, HR Policies, & Professional standards
  •  Advise and strategise on the development of effective employment policies across the company.  
  • Provide professional leadership, support and development to HR staff, in order to increase knowledge, share best practice and to ensure that relevant professional standards are met.
  • Drive the continuous improvement agenda with focus on engagement & welfare activities, maximising productivity, devolving HR responsibilities to line managers and building leadership capability.
  • Take a lead role in transforming and strengthening the organisational culture, ensuring that the company values and approach are displayed.
  • Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs, develop and maintain effective relationships and encourage retention.
  • Ensure managers are sufficiently skilled and enabled to access appropriate guidance and information to manage workforce issues. 

Person Specification

  • Strong Commercial acumen, with a self-motivated, resourceful, and forward-thinking approach
  • Vast working knowledge of all HR departmental areas, including reward and recognition, welfare, learning and development, as well as HR systems and budgets.
  • People centred approach to line management
  • Strong knowledge of the employee lifecycle, and resulting practicalities
  • Proven leadership experience in managing departments and teams, with exceptional leadership qualities. 
  • The gravitas, credibility, confidence and personality to develop and nurture relationships across departments, and in particular the senior leadership team.
  • Excellent knowledge and understanding of regulations, accepted professional standards, policies, procedures and legislation (including legislation on data protection, the Equality Act and health and safety).
  • The ability to analyse and review HR data to identify trends, and experience of using metrics to drive improvement.
  • Attention to detail
  • Programme Management skills with experience of delivering end to end HR projects
  • The ability to use office software packages competently.

Essential qualifications:

  • Accreditation from the Chartered Institute of Personnel and Development (CIPD), or
  • A bachelor's degree in Human Resources Management, Psychology, or a Business-related subject, and
  • A minimum 5 years’ experience in a HR role.
  • A minimum 3 years’ experience in a management role.
  • Fluent level of both spoken and written English.

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