Coyne Recruitment was founded by industry experts, who as former hiring managers with over 30 years of experience working for some of the leading providers in the UK, have an unrivalled passion for the skills and employability sector.

We are seeking an experienced Head of Learner Recruitment to join this ever growing and forward thinking Training Provider. My client are fast becoming a market leader with their sustained growth and senior appointments in the last 18 months being key to this.

Role:

The role is to lead a team to maintain and build relationships with potential Skills Bootcamps candidates, screen them effectively for suitability and support them onto Skills Bootcamps programmes. You will be expected to facilitate this process through a variety of duties ranging from undertaking CV consultations, online webinar presentations, 1-2-1 career advice and guidance and conversing with learners via email, phone and face-to-face. Actively supporting the Skills Bootcamps team with retaining learners until they secure employment.

You will be managing various teams remotely with some travel required to various sites for 1-2-1s in South, Mid and North England.

Duties:

Building effective and positive relationships with colleagues, working collaboratively and challenging them to identify and overcome any potential barriers preventing learners accessing learning opportunities

Managing and achieving the budgeted KPI activity, including webinars, calls, meetings and learners on program

Identifying and sustaining excellent working relationships with key local stakeholders to support learners including referral partners such as Job Centres, Charities, Housing Organisations and Work Programme providers

Maintain an up-to-date working knowledge of the local labour market

Sourcing of candidates from a range of resources

Conducting 1-2-1 career advice and guidance

Providing accurate forecasting of candidate numbers and pipeline

Promote online promotional webinars coordinating support from team members
Liaising with the Marketing team around email campaigns, lead sources and website/brochure content
Ensure all processes and compliance procedures are followed
Attending client meetings where appropriate
To lead and line manage a team of remote Learner Engagement Officers, including all duties normally associated with the management of staff such as appraisals, mentoring and 121 performance management reviews/supervision & wellbeing meetings
Implement and manage a weekly and monthly reporting structure that enables effective performance management of the engagement team
Managing the schedules and allocation of work to a team of Learner Engagement Officers
Ensure effective staff Inductions and training/mentoring of new starters
Implement high standards of customer support and efficiency throughout the department
Overall responsibility and accountability for learner engagement relationships, ensuring they are receiving ongoing support and their queries, issues and complaints are resolved quickly and efficiently
Contribute to business planning, self-assessment, QIP, OFSTED visits and performance monitoring
Coordinate team meetings and staff training events
Attendance at networking events
Develop, implement and manage sales forecasting activities, targets, sectors, markets,
territories and set performance goals to achieve company objectives

Please contact Jen Lawton for further information.