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Learner Engagement Lead

  • Location:

    ROTHERHAM South Yorkshire

  • Sector:

    Employability and Welfare to Work

  • Job type:


  • Salary:


  • Contact:

    Pauline O'Brien

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Learner Engagement Lead

Coyne Recruitment work with employers of choice within the skills sector. We are currently looking to support a fantastic apprenticeship provider in adding to their team. This role requires an outstanding Learner Engagement Lead who has relevant up to date exposure and experience of supporting learners onto courses and giving advice and guidance to support learners into employment.

We require a Learner Engagement Lead who will support our learners enrol onto programs and preparing them for employment.

The ideal candidate will:

  • IT knowledge (including all Microsoft packages)
  • Recognised level 3 (or above) advice or career guidance qualification (Desirable)
  • Excellent communicator with the ability to easily build rapport with internal, external stakeholders and learners
  • Passionate about the delivery of an outstanding learning environment and supporting the learner from enrolment
  • Excellent standard of education in Maths and English, grade A-C or equivalent
  • Excellent administration and ICT skills with a keen eye for detail

Main duties:

  • Resourcing learners for the rail and engineering sector onto AEB courses
  • Mentoring the engagement team to achieve course targets.
  • Conducting induction process – Initial assessment, awareness session and sign up of learners, understanding their starting point to ensure they have an impactful and positive experience at the start of their learning journey.
  • Confident in providing information, advice, and guidance to learners regarding their learner journey and career development.
  • To perform ad-hoc duties that the company considers to be reasonable, to support the region and the organisation alike.
  • To ensure your compliance with all business systems and procedures.
  • To be mindful of own personal safety and the safety of colleagues in line with the company’s Safeguarding Policy and to report any areas for concern as appropriate.
  • To embed British Values, Equality and Diversity, Employability and Health and Safety into all appropriate communications.
  • Support on client progress reporting (initial assessment results, induction attendance, enrolment submissions and progression of learners)
  • To be proactive in answering learner and client queries and resolve issues promptly.
  • To ensure the enrolment form is completed to a high standard and fully compliant (we maintain a zero-error policy)
  • Ensure clients and learners always receive high-quality customer care

The company are an just starting their journey within the delivery of AEB courses and are looking for candidates that will grow and develop with the business. Offering fantastic suite of benefits and work life balance to its teams, with a focus on treating their staff well in order to retain them for the long term. This is an exciting time for them as a growing organisation and a great opportunity for professionals across the Skills sector.


  • Staff benefits package
  • Joining a fantastic team
  • Staff development opportunities

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