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MIS & Data Administrator

  • Location:


  • Sector:

    Skills and Apprenticeships

  • Job type:


  • Salary:


  • Contact phone:

    Kevin Thornton

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    25 days ago

  • Expiry date:


Coyne Recruitment work with employers of choice within the skills sector. We are currently looking to support a fantastic apprenticeship provider in adding to their team. This role requires an outstanding MIS & Data Compliance Officer to support the Head of MIS & Data Compliance.

Background / Purpose of Role

Provide administrative and data support as required ensuring routine services are provided and that standard administrative and management information functions are performed to the highest possible standard.

 Position Description

The post holder will:

  • Ensure accurate management of data and administration of the end-to-end participant journey, participant data, progress reports, outcomes, and end of programme details
  • Provide support and feedback on, funded and commercial provision including but not limited to, Adult Education Budget, Apprenticeships, Ministry of Justice, European Social Fund, Department of Work and Pensions, Commercial Clients
  • Ensure compliance for all data elements of the division
  • Support the admin function to ensure timely and compliant submission of data from and to all stakeholders
  • Ensure timely registrations and claims, and communication of any accredited provision
  • Ensure resource stocks are maintained to appropriate levels and liaise with all teams to plan and fulfil needs for all planned courses
  • Support training sessions through room bookings, coordinating refreshments and facilities
  • Periodically cleanse data within our systems in a timely and proactive manner
  • Attending some events and roadshows to help spread the word about our offer, ensuring you represent our business to the highest standards by really understanding our full training offer
  • Deal with calls and refer queries to the appropriate staff member when required, make outgoing calls where required
  • To support with general administration tasks
  • To attend and contribute to relevant meetings and training sessions, including minute taking when required

Key Accountabilities & Responsibilities

  • Planning and organising skills
  • Clear and confident communication skills, both written and oral to internal and external parties
  • Good and competent ICT skills
  • Problem solving skills
  • Able to work on own initiative
  • Promote the Innovative Alliance brand in line with the company’s vision, mission, and principles
  • Work with internal and external colleagues to ensure a professional level of service is delivered
  • Support teams during staff CPD days, meetings and briefings sessions
  • Support the practice and promotion of Equal Opportunities and safe & healthy behaviour that is embedded across the organisation
  • Any other duties commensurate with the grade of post as required

Main relationships (internal & external)

  • Head of Data, Compliance & Reporting
  • Heads of Department
  • Trainers
  • Learners
  • Group & Support staff
  • Third party suppliers, agencies etc.
  • Sales & Marketing Manager
  • Managing Director

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