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Quality and Compliance Officer

  • Location:

    Greater Manchester

  • Sector:

    Skills and Apprenticeships

  • Job type:


  • Salary:

    Salary £25k-£28k

  • Contact email:

  • Job ref:


  • Published:

    23 days ago

  • Expiry date:


Coyne Recruitment work with the leading and most reputable organisations across the Employability and Skills sector. We are proud to support these organisations who are playing a vital role helping the UK recover from Covid-19.


We are currently looking to support one of our leading clients who are currently expanding their team in Greater Manchester and as such are recruiting for a Quality and Compliance Officer To support with all aspects of quality assurance and contractual compliance for the Growth Company CRF programme contracts and compliance team. 

Key Responsibilities:

  • On a monthly basis, sample evidence records to ensure the accuracy of data and supporting evidence for claims, reporting back to providers and Sub contract managers on outcomes and action required
  • Ensuring all claims are ready and complaint for MI team to submit
  • Working with MI team to monitor and collate provider’s outcome through reporting system.
  • Support internal and external audits outcomes
  • Training and development of staff
  • Carry out and supporting with observations, audits, monthly and quarterly reports to the supply chain and internal management team.
  • Using reports to review MI and other quality data to identify trends and issues, and report back findings to supply chain and inform and propose additional quality actions.
  • Ensure quality and compliance updates and communicated to, and understood by, all relevant staff.
  • Undertake observations of practice and produce feedback to senior compliance and claims officer.
  • concerns.
  • To deliver training to Supply chain with regards to quality and compliance.


Essential Skills:

  • Excellent communication skills.
  • Excellent analytical skills and ability to convert analysis to reports.
  • Ability to develop positive working relationships with managers and key staff internal and external.
  • Highly proficient in the use of Microsoft office systems, web based products and bespoke MGC systems.


Key Skills:

  • Ability to work flexibly, multi task and to manage own workload to meet tight deadlines.
  • Attention to detail and ability to work to high standard of quality
  • Ability to quickly learn and understand new initiatives.
  • Excellent organisational, written and verbal communication skills.



  • Undertaking audit and compliance checks to ensure contractual requirements.
  • Experience of developing and delivering training sessions.



If this role is of interest and in forging a career within this sector. Please apply and speak to the team at Coyne Recruitment.

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