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Quality Improvement Executive

  • Location:

    Flexible Base Location/Remote

  • Sector:

    Employability and Welfare to Work

  • Job type:


  • Salary:


  • Contact:

    Kevin Thornton

  • Contact email:

  • Contact phone:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Coyne Recruitment work with the leading and most reputable organisations across the Employability and Skills sector. We are proud to support these organisations who are playing a vital role helping the UK recover from Covid-19. We are currently working on behalf a fantastic organisation who are looking for a Quality Improvement Executive to embed operational improvement.

Are you proactive, organised and looking for a Quality Improvement opportunity within a rapidly expanding company?

Our client specializes in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.

The role:

The Quality Improvement Executive supports the Quality Improvement Team in maintaining our high quality service, as measured by Ofsted and Merlin Standards. This is achieved through supporting and observing our operational teams, and embedding improvement throughout our work.

Location: Flexible base location

Full time, permanent

Salary £26,000 - £30,000

Your main responsibilities would include:

Maintain a programme Quality Improvement schedule and ensure all activities take place within the required timeframes.

Support in the management of the File Check Policy and Procedures.

Support Operational Teams with reports detailing observation and file check completion rates.

Support Operational teams to analyse Management Information to identify trends in delivery.

Deliver training and coaching to Operational teams to support the understanding of quality requirements.

Supporting and facilitating monthly Quality Meetings with Operations.

Working to embed a culture of quality improvement with Operational Teams

Taking and agreeing minutes, dissemination and action follow-up, where required.

What's in it for you?

Alongside a generous base salary and company benefits including a discount scheme, we’ll invest in your future offering scope for Continued Professional Development. Our Co-member benefits offer help with costs of gaining additional qualifications and with a variety of contracts across the country, the opportunities are endless!

Essential Attainment:

Experience delivering high quality written materials using MS Word, briefings, reports, minutes that are clear, accurate and concise.

A minimum of 2 A-Levels or an equivalent Level 3 Diploma.

GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

Essential Criteria:

Intermediate knowledge of MS Excel, data manipulation, pivot tables and data presentation.

Ability to work under pressure with short timescales.

Attention to detail.

Exceptional communication and interpersonal skills.

Excellent decision making skills.

Desirable Criteria:

Knowledge of the Governments Welfare to Work and Skills agenda.

Understanding of quality improvement activities.

Experience of Publicly Funded service delivery, either from within a government or local authority team or function or contracted service.

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