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Stakeholder & Learner Engagement Manager

  • Sector:

    Skills and Apprenticeships

  • Job type:


  • Salary:


  • Contact:

    Pauline O'Brien

  • Contact email:

  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


Stakeholder & Learner Engagement Manager

Coyne Recruitment work with the leading and most reputable organisations across the Skills & Apprenticeship sector. We are proud to support these organisations who are playing a vital role helping the UK recover from Covid-19. We are currently looking to support a fantastic organisation recruit for a highly skilled Learner Engagement Manager.

Key responsibilities:

  • To identify suitable learners for a pre-employment type provision
  • Completion of Initial Assessment and Information, Advice & Guidance
  • To ensure the company meets its monthly profile through the generation of suitable referrals
  • The day to day management of referral partners and the generation of new ones
  • Effectively planning cohorts to meet tutor & assessor schedules
  • To maintain a diverse choice of signposting support services
  • To ensure cohort attrition rates are low through a robust initial assessment
  • To manage a caseload of learners and maintain communication with the learner throughout the learner journey
  • Provide feedback to learners to facilitate successful outcomes in terms of progress
  • Ensure accurate records are kept to inform management information in a timely manner
  • Provide support with the enrolment of learners ensuring full compliance with relevant regulations
  • Supporting the company in creating a vibrant, high quality, positive and learner-centred ethos
  • Marketing and promoting the company’s products positively
  • Attending training courses and maintaining professional development
  • Act as an ambassador through positive behaviours and performance that enhances the standing and reputation of the company


  • IAG Level 3 or above
  • Knowledge of Adult Education Budget or equivalent funding stream
  • Understanding of the welfare to work sector
  • Previous experience in identifying and developing relationships with referral partners
  • Experienced in engaging with hard-to-reach learners
  • Good communication skills
  • Ability to prioritise workload to meet business needs
  • IT Literate
  • Proficient in Microsoft office software or equivalent
  • Full, clean driving licence


The company offers a highly competitive salary and 22 days holiday a year plus all Bank Holidays, a paid ‘Birthday Leave’ day each year, a paid volunteering day each year to enable you to support a charitable organisation/community project of your choice, Refer a Friend reward scheme, Death in Service Benefit, Nest Pension Scheme (after 3 months continuous employment), and Medicash Health Care Benefit.

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